Privacy Policies
Ele na Jewelry Company Privacy Policy .
Last updated: 04/19/2025
This Privacy Policy describes how Elena Jewelry Company collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://elenajewelrycompany.com/, or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, we refer to you as a user of the Services, whether you are a customer,
website visitor or other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your personal information.
information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other reasons.
operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.
How we collect and use your personal information
In order to provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as set out
below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide the Services, fulfill
with any applicable legal obligation, enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our
users or others.
What personal information we collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term
"Personal information" means information that identifies you, relates to you, describes you, or can be associated with you. The following sections
describe the categories and specific types of personal information we collect.
Information we collect directly from you
Information you submit directly to us through our Services may include:
- Basic contact details including your name, address, phone number, email address.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Purchase information, including items you view, add to your cart, or add to your wish list.
- Customer service information, which includes information you choose to include in communications with us, for example, when you send us a message
through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information.
information, but doing so may prevent you from using or accessing these features.
Information we collect through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and
similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including
Device information, browser information, information about your network connection, your IP address, and other information about your interaction
with the Services.
Information we obtain from third parties
Finally, we may collect information about you from third parties, including vendors and service providers who may collect information on our website.
name, such as:
- Companies that receive support from our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your
payment in order to fulfill your orders and provide you with products or services you have requested from us, in order to execute a contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may
Automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries
and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of
information provided to us by third parties and we are not responsible for the policies or practices of any third party. For more information, see the
section below, Third Party Websites and Links.
How we use your personal information :
- Provision of products and services. We use your personal information to provide the Services to you in order to perform our contract with you,
including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other
transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, and allow you
post reviews.
- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending
marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include the use of
your personal information to better personalize the Services and advertising on our Site and other websites.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraud.
fraudulent, illegal, or malicious activities. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure.
We strongly recommend that you do not share your username, password, or other access information with anyone else. If you believe your account has been compromised,
compromised, please contact us immediately.
Communicate with you. We use your personal information to provide customer service and improve our Services. This responds to our
legitimate interests: responding to your needs, providing you with effective services and maintaining our business relationship with you.
Cookies
Like many websites, we use cookies on our site. For specific information about the cookies we use to power our store with Shopify,
See https://www.shopify.com/legal/cookies. We use cookies to power and improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better customize services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can set your browser to delete or reject cookies through your browser controls. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some services, including certain general features and functionality, to function improperly or become unavailable. Additionally, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How we disclose personal information
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.
Such circumstances may include:
- With vendors or other third parties that perform services on our behalf (e.g., IT administration, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you.
- With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you instruct us, request us, or are otherwise aware of our disclosure of certain information to third parties, such as to send you products or through
your use of social media widgets or login integrations, with your consent.
- With our subsidiaries or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to
subpoenas, search warrants, and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and
the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about you.
Users for the purposes set out above in "How we collect and use your personal information" and "How we disclose personal information":
Category:
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as order information, purchasing information, and customer service information
- Internet or other similar network activity, such as Usage Data
Categories of recipients:
- Suppliers and third parties that perform services on our behalf (such as internet service providers, payment processors, fulfillment partners,
customer service partners and data analytics providers)
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information to infer characteristics about you.
We have "sold" and "shared" (as those terms are defined in applicable law) personal information during the preceding 12 months for the purpose of
participate in advertising and marketing activities, as follows.
Category of personal information :
Identifiers such as basic contact information and certain order and account information ; commercial information such as records of purchased products or services and purchase information ; internet or similar network activity data such as usage data;
categories of recipients
business and marketing partners;
user-generated content;
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will have access to the information you choose to share with others and we cannot guarantee that those who have
access to such information, respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you share , nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-party websites and links:
Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us,
You should review their privacy and security policies, as well as other terms and conditions. We do not guarantee or assume any responsibility for the privacy or security of
security of such sites, including the accuracy, completeness or reliability of the information they contain. The information you provide on
public or semi-public spaces, including those you share on third-party social networks, may also be viewed by other users of the Services.
or by the users of said platforms, without this implying any limitation on their use by us or by third parties. The inclusion of said links does not
does not imply, by itself, approval of the content of such platforms or their owners or operators, unless indicated in the Services.
Minors' data:
The Services are not intended for use by minors, and we do not intentionally collect personal information from minors. If you are a parent,
or guardian of a minor who has provided us with their personal information, you can contact us using the contact information below to request its deletion.
As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as these terms are defined in applicable law)
personal information of minors under 16 years of age.
Security and conservation of your information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore,
The information you send us may not be secure during transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.